Shipping
– All orders are processed within 1–3 business days.
– Delivery across the entire EU with tracking provided.
– Average delivery time: 3–7 business days, depending on destination.
– Shipping is always free on every order.
Returns
– 30-day money-back guarantee on all orders.
– Only unopened, unused products in their original condition are eligible for return.
– For hygiene reasons, we cannot accept returns of opened or used items.
– Return shipping is always free — we cover all costs.
– Refunds are processed within 14 days of receiving the return, back to the original payment method.
How to return
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Contact our customer service team: hello@labninetyfive.com
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We will send you a prepaid return label and instructions.
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Ship the package back using tracked shipping — completely free of charge.