Terms & Conditions

Last updated: September 2025

1. Introduction

These Terms & Conditions (“Terms”) govern the use of the LAB95 online store (“Website”) and the purchase of products offered by Voube Studio Korlátolt Felelősségű Társaság (Voube Studio Kft.) (“Company,” “we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.

2. Company Information

  • Company name: Voube Studio Korlátolt Felelősségű Társaság

  • Short name: Voube Studio Kft.

  • Registered seat: 1052 Budapest, Régi Posta utca 17. 5. em. 5-6. ajtó, Hungary

  • Tax number: 27826292-2-41

  • Company form: Limited Liability Company (Kft.)

  • Email: hello@voube.studio

  • Website: www.labninetyfive.com

The Company is registered and operates under Hungarian law and applicable European Union regulations.

3. Scope of Application

These Terms apply to all product sales, subscriptions, and related services offered via our Website, to customers located in the European Union (EU/EEA), the United States of America, and Canada.

4. Products & Services

LAB95 provides cosmetic and skincare products for personal use. Our products are not intended to diagnose, treat, cure, or prevent any disease. The information on the Website is provided for educational purposes only and should not replace professional medical advice.

5. Ordering & Contract Formation

  • Orders are placed exclusively through our Website.

  • By clicking “Order” or “Subscribe,” you make a legally binding purchase offer.

  • The contract is concluded when you receive an order confirmation by email.

  • Stock availability: In exceptional cases, if a product is out of stock or otherwise unavailable, we reserve the right to cancel the order even after confirmation. In such cases, you will be notified promptly, and any payment already made will be fully refunded.

6. Payment

  • Prices are displayed in EUR, USD, CAD, or local currency depending on your region.

  • Accepted payment methods include credit/debit cards, PayPal, and other methods displayed at checkout.

  • In EU countries, VAT is included in the displayed price unless otherwise stated.

7. Shipping & Delivery

  • We deliver internationally. Shipping options and estimated delivery times are provided during checkout.

  • Customs & Duties: All customs duties, taxes, and import charges are covered by us. Customers will not incur any additional costs beyond the purchase price displayed at checkout.

  • Risk of loss passes to the customer upon delivery by the courier.

8. Right of Withdrawal / Refund Policy

  • 30-Day Money-Back Guarantee: In addition to mandatory EU consumer rights, we offer a voluntary 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, you may return the product within 30 days of receipt for a full refund.

  • EU Customers: Your statutory right of withdrawal remains unaffected. You may withdraw from your purchase within 14 days without giving any reason.

  • Products must be returned unopened, or in case of dissatisfaction guarantee, returned in reasonable condition.

  • Refunds are issued within 14 days after receiving the returned goods.

  • Return shipping costs are borne by the customer unless otherwise required by law.

9. Subscription Terms

  • Subscription plans renew automatically unless canceled before the renewal date.

  • By subscribing, you authorize us to charge the recurring fee using your chosen payment method.

  • You may cancel your subscription anytime via your account or by contacting customer service.

10. Pricing & Taxes

  • Prices may vary by region due to taxes, duties, or exchange rates.

  • All applicable VAT, sales taxes, and duties are included in the purchase price.

  • We reserve the right to adjust prices at any time, but such changes will not affect confirmed orders.

11. Intellectual Property

All content on the Website, including product descriptions, trademarks, logos, and images, is the intellectual property of Voube Studio Kft. or its licensors. Unauthorized use is prohibited.

12. Limitation of Liability

  • To the fullest extent permitted by law, our liability for damages is limited to the purchase price of the product.

  • We are not liable for indirect, incidental, or consequential damages, including lost profits.

  • Nothing in these Terms excludes liability for fraud, gross negligence, or consumer rights under applicable law.

13. Governing Law & Jurisdiction

  • EU Customers: Governed by Hungarian law and EU consumer protection rules. Courts in Budapest, Hungary have jurisdiction.

  • US Customers: Governed by the laws of the State of Delaware, USA. Any dispute may alternatively be resolved via arbitration under the AAA rules.

  • Canadian Customers: Governed by the laws of Ontario, Canada, unless otherwise required by provincial law.

14. Amendments

We may update these Terms from time to time. The latest version will always be available on our Website. Continued use of our Website constitutes acceptance of the updated Terms.

15. Contact

For any questions or complaints, please contact us:

Voube Studio Kft.
1052 Budapest, Régi Posta utca 17. 5. em. 5-6. ajtó, Hungary
Email: hello@voube.studio
Website: www.labninetyfive.com